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from the Automation List department...
Dialogic Telephony Card Issues with SCADA Alarms
Human-Machine Interface and SCADA. topic
Posted by Brian E Boothe on 10 October, 2007 - 10:49 pm
We recently had to switch from the Dialogic D4PCI version "no longer made anymore" to a D4PCIUFEW "PCIe Bus" Vpart Number: 887-440-31 ver 6.0 "red update" of the Dialogic software for our SCADA applications to dial out with Messenger to annunciate our alarms thru a modem in RSView32 and Messenger. Now when we hook our phone line into the Dialogic card it kills the dial tone and will not dial out at all. I've installed around 25 of the older D4PCI cards in the past with no issues at all. This newer version is a pain. Has anyone experienced any issues such as this???

Thanks.


Posted by Nathan Boeger on 14 October, 2007 - 8:33 pm
Brian,
I got all excited when you mentioned Dialogic and RSView and Messanger - then realized that I was working with the "old" D4PCI :-(

Good luck. Keep us updated with the results.

----
Nathan Boeger
http://demo.inductiveautomation.com
Total SCADA Freedom


Posted by Nick on 11 December, 2007 - 11:33 pm
We've just had a similar problem with Dialogic D4PCIUFEW card & version 6.0 "red update" with RSView32 6.30.17. Solved problem by uninstalling and re-installing Messenger.

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