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Our Mk6 power supply has the fault LED on, type IS2020 LVPSG3A 24v>24v. Its still operational and the GT is running. The maintenance crew fitted a spare PS (SAME TYPE #) but it was even worse with no output voltages being measured on any pins. I have the VME help file for the pin-out but its totally dead! Original PS re-installed again and GT working...with fault LED on. V supply is 23.37v dc, no ground faults!!

We have obtained a type IS2020 LVPSG1AE which is virtually same but question is who would repair our old no-output PS? .....assuming is is repairable? We are in UK..any service shops who can repair / exchange this PS?

FF

I believe GE has a repair-and-return option for most of their Speedtronic equipment.

Hi CSA, that would be Salem then? Or is there another GE operation in Europe that would undertake any repair?

Thanks,
MH

I believe the "repair and return" (which is typically and exchange program; you send in your failed part, and then send you a refurbished part from stock, unless they don't have any in which case they will repair and return your part) is handled through the facility in Salem, VA, USA.

I believe the arrangements could be handled by any GE Energy Services office anywhere in the world, but that the part would ultimately be returned to the US for investigation/repair. Rumor has it that GE is contracting this work out to a facility somewhere in the US; if so, the work would most likely be done using procedures and processes developed by GE, but that's also conjecture.

There are some Internet sites that purport to repair GE Speedtronic parts.