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I get an illegal exit code! Please shutdown the computer Message when i restart the HIS on the centum 3000 system.

Has anyone seen this error code befor..

regards Jim

Hello Jim.

I received this error numerous times with our 3000 system years back. I never did figure out what causes it. At first I suspected the Centum Software was corrupted, but on a reinstall the same error would occur.

A complete format and reinstallation of the OS in question usually fixed the error. In one instance, after I reinstalled Win NT several times, and still received the same error, I eventually found one of the DIMMS to be faulty. I suspect this is just a default error code that is issued when Centum encounters an unrecoverable error. Check the software first, particularly if you are using Windows. If the problem persists, it more than likely is a hardware issue which is causing software problems (faulty CPU fan, overheating, faulty RAM, etc.)

Cheers.
Warren

Warren,

Thanks for your help. I also am not sure what the problem was. I re-installed the Centum software and reloaded the VL-Net card drivers but did not remedy the problem.

I ended up re-imaging the the whole HIS back to it's original state since I had previously taken a Norton Ghost Image of all the HISs in the Project. As you say it may be a memory problem of sorts. The Yokogawa engineer that contacted be suspected the VL-net card driver but after I reinstalled it the problem was the same.

Regards,

Jim Mete

Dear Jim,

When you get Illegal Exit Code, try this.
Go to key code folder in CS3000, then do the following:
Ctrl+x, then save the files in some other folder outside Centum. Restart PC & then put back those files in Key Code folder. Now restart again, and check.

Please let me know your feedback.

With Best Regards,
Pallab Basu

Dear Pallab,

Thanks for this insight into the workings of the CS 3000 software.

For now I have solved the problem by re-imaging back the original software but the next time I have this same problem I will try as you suggest.

Regards,

Jim Mete

Follow the steps below:

1) Uninstall cs3000 completely
Stop all BK... related process
check HIS property
uninstall cs3000
Delete all the relevant folders
2) Restart the system
3) Install the cs3000 software
4) Restart the system
5) Now open the test function and HIS functionality

Dear Anonymous,

Thanks for your help. I will try this on one of my standby systems.

Regards...
Jim