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I am using an Autrol make smart DP Transmitter for pressure measurement and a Smar make HART communicator PALM for configuration. There is a zero error in the transmitter which can be seen on the HART communicator in the monitor mode the transmitter reads 20mmWC when actually there is no pressure applied. I guess this may be due to the position error, which can be corrected by carrying out a Zero Trim of the transmitter.
However the sensor Zero trim function is not available in the HART communicator for the AUtrol Transmitter. (it is available for SMAR make Transmitter).
I communicated the information to SMAR. They said that the .dll file of the AUtrol transmitter is not installed in the PALM communicator and they do not have it with them, since AUtrol has not shared the .dll file with them. I got in touch with Autrol and they said the they cannot give the .dll file and we will have to use only Autrol make HART communicator to be able to access all the HART functions for AUTROL transmitters including Sensor Zero Trim.
My question is - Is it true that only a HART communicator of particular make will be able to communicate and access all the HART functions of that make of Transmitters? What is the use of calling it as a "PROTOCOL" if it is device specific? Is there any way I can communicate and carry out Sensor Zero Trim of AUtrol transmitter without using Autorl make HART communicator which I do not have?
However the sensor Zero trim function is not available in the HART communicator for the AUtrol Transmitter. (it is available for SMAR make Transmitter).
I communicated the information to SMAR. They said that the .dll file of the AUtrol transmitter is not installed in the PALM communicator and they do not have it with them, since AUtrol has not shared the .dll file with them. I got in touch with Autrol and they said the they cannot give the .dll file and we will have to use only Autrol make HART communicator to be able to access all the HART functions for AUTROL transmitters including Sensor Zero Trim.
My question is - Is it true that only a HART communicator of particular make will be able to communicate and access all the HART functions of that make of Transmitters? What is the use of calling it as a "PROTOCOL" if it is device specific? Is there any way I can communicate and carry out Sensor Zero Trim of AUtrol transmitter without using Autorl make HART communicator which I do not have?